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National Travel Advisors Day


Blazing New Trails in Travel   

Hello, travel advisors! You’re invited to enjoy the perks of being a Benchmark Insider, including personalized service, special rates and the latest promos, plus special access to the Benchmark Insider Resource Center. 

A Rewarding Partnership

As a travel advisor, you take excellent care of your clients, helping connect them to the authentic experiences and meaningful extras that turn a trip into a lasting memory.

At Benchmark, a global hospitality company, we also believe in the power of connection. We’ve been in the hospitality business for nearly 40 years, building a reputation for delivering exceptional service and cultivating unforgettable memories across our portfolios. Our Be the Difference culture empowers our teams to go above and beyond for our guests and partners like you.

Together, we can help you build your business. Enjoy special rates, personalized service and so much more when you become a Benchmark Insider.

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Become Part of the Benchmark Family

We invite you to sign up for Benchmark Insider newsletters and personalized updates on new destinations and happenings. You’ll also receive private access to the Benchmark Insider Resource Center.




For over 25 years, Suya has been active in hospitality sales and marketing for major brands within the industry, luxury resorts and independent and boutique properties, serving in important leadership and sales positions. She has a proven track record in sales, maximizing revenues and leading successful teams.

In her current role with Benchmark, Suya serves as the primary Benchmark Resorts & Hotels liaison for domestic and international luxury travel providers worldwide. With an extensive background representing luxury properties and destinations, she works directly with our travel industry partners in the retail and international wholesale segments to drive business to our resorts and hotels, as well as in cooperation with state and regional tourism boards and Brand USA.

Suya was director of sales and marketing for ONE Bal Harbour Resort & Spa in Bal Harbour, Florida and at Naples Bay Resort, in Naples, Florida, properties that were previously managed by Benchmark.


Direct Line: (239) 398-8245 

Christen McCuiston

Director of Leisure Sales, La Cantera Resort & Spa​

Growing up with a father whose corporate job took his family to live in places in Europe and Asia, Christen began a love for experiencing travel and hospitality.  After graduating with a degree in English Literature, Christen took a job as a flight attendant.  Soon after the 9/11 tragedy, she moved to Los Angeles and began her career in hotels working for the Peninsula in Beverly Hills.  Throughout the next 20 years, Christen has worked in hotel sales for Sea Island, Four Seasons, and now has found her home with us at La Cantera Resort & Spa as Director of Leisure Sales.  Along with her love of travel, Christen enjoys spending time with her two children, Chip and Scarlett.  ​

Tel: 912.222.1248

Ellyn McLain

Travel Industry Sales Manager, La Cantera Resort & Spa​

Born and raised in San Antonio, Texas, Ellyn moved to Los Angeles at 18 years old to pursue new adventures. She found them in hospitality at the luxury boutique Hotel Armano. After an initial two-year stint, she further ventured out in the world to Florence, Italy for what was intended to be a three-month excursion. Two years later, there was no doubt Ellyn was in love with exploring new cultures and the infinite possibilities of travel. Ultimately returning to Texas, Ellyn finished her degree and jumped back into hospitality at luxury boutique hotel Mokara Hotel. When opportunity allowed four years ago, she made La Cantera Resort & Spa her home, where leisure sales has been her constant conquest.


Diana Carey

Director of Sales & Marketing, YotelPAD Park City, Utah​

Diana is a ski industry veteran of 20-plus years who has held a variety of senior positions in the travel industry, from promoting destinations to independent and brand resorts and hotels, including Mammoth Mountain Ski Area, Telluride Ski Resort, Colorado Tourism Office - Luxury Leisure Sales, The Peaks, Telluride – Corporate Director of Leisure Sales, Timbers Resorts (The Sebastian, Vail; Catello di Casole, Tuscany, and Hokalala, Kauai) and Park Hyatt Beaver Creek – Director of Leisure Sales. ​

She credits her start in the industry to the fun she had as a child behind her grandparents’ front desk at the Nugget Hotel in Aspen, Colorado.

Tel: 970.497.9987​

Jay Cedillo

Business Travel and Leisure Sales Manager, Hotel Valley Ho, Arizona​

Originally from Santa Barbara, California, Jay has been active in the travel and hospitality industries for over 28 years. Carlson-Wagonlit Travel, Virtuoso, Sabre Hospitality, and The Travel Corporation are just a few of the companies that Jay has worked for. In 2005 he joined the sales team of the Hotel Valley Ho in Scottsdale, Arizona and remained in that capacity for over 10 years. Following a short absence, Jay has re-joined the team in his previous role as Business Travel & Leisure Sales Manager and specializes in Production, Entertainment and Film crews. Jay lives in Paradise Valley, Arizona with his wife Olga and their two boxers, Rocky and Leila.​

Tel: 805.886.0272​

Rachel Vroom

Rachelle Vroom


Rachelle joined Mountain Shadows as part of the pre-opening team in December 2016. She successfully established partnerships with American Express - The Hotel Collection, Signature Travel Network, Ensemble and Travel Leaders Select for the resort. She is on the executive board for Prost Phoenix Scottsdale. Previous to joining the resort, she was with Starwood Hotels and held the position of Business Transient Sales from 2013-2016.​

Tel: 480.624.5418

Rachele Briana

Rachele Briana 

Business & Leisure Travel Sales Manager, Boston Harbor Hotel, Massachusetts 

Rachele has been a part of the Boston Harbor Hotel family for over 6 years. She is born and raised in the city and has over 30 years of experience with the local environment. She handles local and global business & leisure accounts as well as the entertainment market. Her focus is in creating personalized memorable luxury experiences for her guests. 

Tel: 617.856.7786 

Deborah Traussi

Deborah Traussi


Deborah has over 20 years of experience selling to travel advisors in the key markets of Manhattan, Westchester, Long Island, Southern Connecticut and Northern New Jersey. Deborah is from the Bahamas, where she began her hospitality career. She launched DEB Marketing in 2002 and has developed a database of productive travel industry partners that is vital to so many destinations and resorts. Keeping advisors in the area informed with regular personal sales calls, Deborah is relied on for updated information, special touches for VIP clientele and sales support. 

Tel: 917.686.7375

Carol Sage

Carol Sage


Carol’s career in the travel industry spans over 30 years, with a strong, solid background in resort and hotel sales. Twenty years ago, she formed her sales representation company concentrating on generating business from the southeastern U.S.  Based in Atlanta, her territory includes Georgia, North and South Carolina, Florida, Alabama and Tennessee. She offers sales coverage to travel agencies with sales visits and presentations and provides the necessary follow-up that is so crucial in our business. Carol also participates in industry trade shows, which greatly increase a resort’s visibility. She’s a member of the major travel industry organizations, where she’s served as a past president and board member. 

Tel: 706.273.8260

About Benchmark Chain Codes:

About the Benchmark Chain Code:

Benchmark Resorts & Hotels may be found under our “BE” chain code in GDS.

As we do manage independent resorts & hotels, some of our properties may be found under affiliate partnerships.

Preferred Hotels & Resorts: Chain Code “PH”

  • Cambridge Beaches, Bermuda  
  • Hawks Cay Resort, Duck Key, Florida
  • Mountain Shadows, Paradise Valley, Arizona
  • Saranac Waterfront Lodge, Lake Saranac, New York

Travelclick: Chain Code “WV”

  • Forest Suites Resort, at Heavenly Village - South Lake Tahoe, California
  • Turtle Bay Resort, Oahu, Hawaii

Brand Partnerships:

  • YOTELPAD Park City, Park City, Utah
  • Margaritaville Lake Resort, Lake Conroe l Houston, Montgomery, Texas
  • Hotel Roanoke and Conference Center, Roanoke, Virginia
  • Hilton University of Florida Conference Center, Gainesville, Florida

Join Us for Insider Access

We invite you to sign up for Benchmark Insider newsletters and personalized updates on new destinations and happenings. You’ll also receive private access to the Benchmark Insider Resource Center.

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